Privacy Policy

Effective Date: 2025-05-13

Fresh Start Therapy Services (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit https://fstherapyservices.com (the “Site”).

By using this Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or any other details you voluntarily submit through our contact or intake forms.

• Health Information (PHI): Any protected health information you provide when submitting forms related to therapy services.

Important Note: All personal and health-related information is submitted through a secure, HIPAA-compliant platform called SimplePractice.

2. Use of SimplePractice

Fresh Start Therapy Services uses SimplePractice to manage scheduling, client forms, secure messaging, and clinical documentation.

All information submitted through our embedded forms (e.g., intake forms, contact forms, appointment requests) is collected and stored via SimplePractice’s secure, HIPAA-compliant infrastructure. You can review their privacy practices here:
➡️ SimplePractice Privacy Policy

3. How We Use Your Information

Your information is used for the following purposes:

• To provide therapy and counseling services

• To schedule and manage appointments

• To communicate with you regarding care and service updates

• To comply with legal and regulatory obligations, including HIPAA

4. How We Protect Your Information

We take the privacy and security of your information seriously and follow best practices to ensure confidentiality:

• All client forms and health information are submitted through HIPAA-compliant encrypted forms via SimplePractice

• Access to client data is restricted to authorized personnel only

• We do not sell, rent, or share your information with third parties for marketing purposes

5. Your Rights Under HIPAA

As a client, you have the right to:

• Access and review your records

• Request corrections to your records

• Request restrictions on how your information is used or shared

• Receive a copy of this privacy policy

If you have questions about your rights under HIPAA, please contact us directly.

6. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Privacy Policy

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Fresh Start Therapy Services
Email: info@fstherapyservices.com
Phone: (561) 665-7905
Website: https://fstherapyservices.com